"Service Interruptions in Large-Scale Service Systems."

Guodong Pang, Ward Whitt (2009)

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DOI: 10.1287/MNSC.1090.1038

access: closed

type: Journal Article

metadata version: 2020-06-30

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Guodong Pang, Ward Whitt:
Service Interruptions in Large-Scale Service Systems. Manag. Sci. 55(9): 1499-1512 (2009)

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