"Managing Appointment-Based Services in the Presence of Walk-in Customers."

Shan Wang, Nan Liu, Guohua Wan (2020)

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DOI: 10.1287/MNSC.2018.3239

access: closed

type: Journal Article

metadata version: 2020-06-30

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Shan Wang, Nan Liu, Guohua Wan:
Managing Appointment-Based Services in the Presence of Walk-in Customers. Manag. Sci. 66(2): 667-686 (2020)

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