"Anger in Consumer Reviews: Unhelpful but Persuasive?"

Dezhi Yin, Samuel D. Bond, Han Zhang (2021)

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DOI: 10.25300/MISQ/2021/15363

access: closed

type: Journal Article

metadata version: 2023-12-17

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  - https://dblp.org/rec/journals/misq/YinBZ21
Dezhi Yin, Samuel D. Bond, Han Zhang:
Anger in Consumer Reviews: Unhelpful but Persuasive? MIS Q. 45(3) (2021)

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