"Managing Service Systems with an Offline Waiting Option and Customer ..."

Vasiliki Kostami, Amy R. Ward (2009)

> Home

Details and statistics

DOI: 10.1287/MSOM.1080.0244

access: closed

type: Journal Article

metadata version: 2024-05-07

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/msom/KostamiW09
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/msom/KostamiW09
Vasiliki Kostami, Amy R. Ward:
Managing Service Systems with an Offline Waiting Option and Customer Abandonment. Manuf. Serv. Oper. Manag. 11(4): 644-656 (2009)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.