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"Smiling and use of first-name by a healthcare receptionist robot: Effects ..."
Deborah L. Johanson et al. (2020)
- Deborah L. Johanson
, Ho Seok Ahn, Craig J. Sutherland
, Bianca Brown, Bruce A. MacDonald, Jong Yoon Lim, Byeong-Kyu Ahn, Elizabeth Broadbent
:
Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours. Paladyn J. Behav. Robotics 11(1): 40-51 (2020)
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