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"The individual effects of total quality management on customers, people ..."

Enrique Claver, Juan José Tarí (2008)

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DOI: 10.1002/QRE.885

access: closed

type: Journal Article

metadata version: 2020-07-09

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Enrique Claver, Juan José Tarí:
The individual effects of total quality management on customers, people and society results and quality performance in SMEs. Qual. Reliab. Eng. Int. 24(2): 199-211 (2008)

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