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"Service quality improvement through business process management based on ..."

Sung Ho Ha, Sang-Chan Park (2006)

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DOI: 10.1145/1147234.1147242

access: closed

type: Journal Article

metadata version: 2020-09-29

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Sung Ho Ha, Sang-Chan Park:
Service quality improvement through business process management based on data mining. SIGKDD Explor. 8(1): 49-56 (2006)

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