"FCM-based customer expectation-driven service dispatch system."

Yen-Hao Hsieh, I-Hsuan Chen, Soe-Tsyr Yuan (2014)

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DOI: 10.1007/S00500-013-1063-1

access: closed

type: Journal Article

metadata version: 2017-05-20

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Yen-Hao Hsieh, I-Hsuan Chen, Soe-Tsyr Yuan:
FCM-based customer expectation-driven service dispatch system. Soft Comput. 18(2): 359-378 (2014)

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