"Enhancing Citizen Satisfaction Using Citizen-Facing Process Mining."

Shreekanth M. Prabhu, Natarajan Subramanyam, V. Jagadishwari (2024)

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DOI: 10.1007/978-3-031-55575-6_2

access: closed

type: Part in Book or Collection

metadata version: 2024-08-02

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Shreekanth M. Prabhu, Natarajan Subramanyam, V. Jagadishwari:
Enhancing Citizen Satisfaction Using Citizen-Facing Process Mining. Transforming Public Services 2024: 29-86

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