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Publication search results
found 30 matches
- 2007
- Toshiki Ami, Rainer Sommer:
Comparison and evaluation of business process modelling and management tools. Int. J. Serv. Stand. 3(2): 249-261 (2007) - Virupaxi Bagodi, Biswajit Mahanty:
Micro and macro analysis of service quality of two-wheeler service in India: to capture the potential market. Int. J. Serv. Stand. 3(1): 39-63 (2007) - Roberta Ann Barra, Kenneth Griggs:
Internal controls: lessons to be learned from fire. Int. J. Serv. Stand. 3(4): 375-389 (2007) - Shuenn-Ren Cheng:
A study on the factors affecting stock liquidity. Int. J. Serv. Stand. 3(4): 453-475 (2007) - Reggie Davidrajuh:
A service-oriented approach for developing adaptive distribution chain. Int. J. Serv. Stand. 3(1): 64-78 (2007) - Petter Gottschalk:
How knowledge organisations work: the value shop configuration. Int. J. Serv. Stand. 3(4): 402-412 (2007) - Kenneth W. Green Jr., Subrata Chakrabarty, Dwayne Whitten:
Organisational culture of customer care: market orientation and service quality. Int. J. Serv. Stand. 3(2): 137-153 (2007) - Kerstin Jager, Sandor Ujvari, Olli-Pekka Hilmola:
Operating as a third-party logistics integrator without any distribution operations ownership. Int. J. Serv. Stand. 3(2): 154-168 (2007) - Zvonko Kribel, Stefan Bojnec:
Internet and e-commerce service adoption by the Slovenian travel agencies: a comparative view. Int. J. Serv. Stand. 3(3): 277-288 (2007) - Brett J. L. Landry, Dinah M. Payne:
P2P file sharing and the law: a brief survey of legislation and jurisprudence. Int. J. Serv. Stand. 3(2): 169-187 (2007) - Ming-Chang Lee, To Chang:
Applying ISO 17799: 2005 in information security management. Int. J. Serv. Stand. 3(3): 352-373 (2007) - Da-Wei Lin, Yi-Ming Chen:
Dynamic web page protection based on content integrity. Int. J. Serv. Stand. 3(1): 120-135 (2007) - Chung-Chu Liu:
Developing evaluation standards of e-learning courses by the Analytic Hierarchy Process. Int. J. Serv. Stand. 3(4): 476-490 (2007) - Dag von Lubitz, Frédéric Patricelli:
Network-centric healthcare operations: data warehousing and the associated telecommunications platforms. Int. J. Serv. Stand. 3(1): 97-119 (2007) - Terence J. O'Neill, Jack H. W. Penm:
A new approach to testing credit rating of financial debt issuers. Int. J. Serv. Stand. 3(4): 390-401 (2007) - Kongkiti Phusavat, Pornthep Anussornnitisarn:
Proposed cost-function standards for the Royal Thai Government's e-learning programme. Int. J. Serv. Stand. 3(2): 188-202 (2007) - Kongkiti Phusavat, Pugdee Manaves, Josu Takala:
Proposed model for performance measurement standards. Int. J. Serv. Stand. 3(3): 326-351 (2007) - Juha-Matti Ranta, Josu Takala:
A holistic method for finding out critical features of industry maintenance services. Int. J. Serv. Stand. 3(3): 312-325 (2007) - Mohd Rizal Abdul Razak, Siong Choy Chong, Binshan Lin:
Service quality of a local Malaysian bank: customers' expectations, perceptions, satisfaction and loyalty. Int. J. Serv. Stand. 3(1): 18-38 (2007) - Alan D. Smith:
Strategic aspects of electronic document encryption. Int. J. Serv. Stand. 3(2): 203-221 (2007) - Alan D. Smith:
Establishing standards for wireless security in a security-conscious world. Int. J. Serv. Stand. 3(3): 263-276 (2007) - Alan D. Smith:
Registered travel programmes and its leveraging of Customer Relationship Management concepts. Int. J. Serv. Stand. 3(4): 426-452 (2007) - Alan D. Smith:
Broadband competition for additional avenues for enhanced consumer connectivity: bridging the final physical barriers. Int. J. Serv. Stand. 3(4): 491-510 (2007) - William L. Smith, Mohammad Chowdhury:
KC model of three customer-contact dimensions: an exploratory hospital field test. Int. J. Serv. Stand. 3(3): 299-311 (2007) - Bi-Huei Tsai:
Innovation, market share and firm value: evidence from personal computer industries. Int. J. Serv. Stand. 3(1): 79-96 (2007) - Ming-Chun Tsai, Kuang-Hsun Shih, Jason C. H. Chen:
A comparison of the service quality of fast food chain franchises. Int. J. Serv. Stand. 3(2): 222-238 (2007) - Nilmini Wickramasinghe:
Critical success factors creating value-driven e-business models in the Asia Pacific region. Int. J. Serv. Stand. 3(2): 239-248 (2007) - Anne Wilcock, Alejandra Colina:
Consumer representation on consensus standards committees: a value-added practice. Int. J. Serv. Stand. 3(1): 1-17 (2007) - Wen-Hung Wu, Hui-Ling Lu, Deng-Yuan Huang:
Government expenditure decision-making under fuzzy relations. Int. J. Serv. Stand. 3(3): 289-298 (2007) - Huei-Jin Wu, Ming-Hsien Yang, Ji-Tsung Ben Wu, Cheng-Lun Tsai:
An empirical study on liquidity-based measures for e-marketplace. Int. J. Serv. Stand. 3(4): 413-425 (2007)
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