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International Journal of Services and Standards, Volume 12
Volume 12, Number 1, 2017
- Yih-Jiun Shen, Siu-Man Ting, Hwei-Jiun Shen:

Enhancing multicultural counselling competencies and services. 1-30 - Gerry Goldstein, June Wei:

Development of an electronic homebuilding standardised method. 31-46 - Yazan Khalid Abed-Allah Migdadi, Ola Maher Al. Omary:

The impact of banks adoption of multi-channels mix on the internet banking service encounter quality: the case of Arab Middle East region. 47-63 - Jang-Shee Barry Lin, Chunhui Liu:

R&D intensity and firm valuation: effect of director and manager incentives. 64-78 - Ruben Ceballos, Wanrong Hou, Edward Levitas, Sherrell Mitchell Price:

The product, the mind and the heart of crowdfunding: the effect of signals on technology projects. 79-99
Volume 12, Number 2, 2018
- Youcef Baghdadi:

Enterprise interactions: conceptualisation, ontology, and standard architectures and services. 104-125 - Sajida Chamass, Hussein Hazimeh, Jawad Makki, Elena Mugellini, Omar Abou Khaled

:
Lexicon-based sentiment analysis approach for ranking event entities. 126-139 - Abdullah Azhari, Xiaowen Fang:

Social media applications framework: a lexical analysis of users online reviews. 140-162 - Adnan H. Aldholay, Zaini Abdullah, Thurasamy Ramayah, Osama Isaac, Ahmed Mohammed Mutahar:

Online learning usage and performance among students within public universities in Yemen. 163-179 - Ahmed Mohammed Mutahar, Mohd Daud Norzaidi, Thurasamy Ramayah, Osama Isaac, Adnan H. Aldholay:

The effect of awareness and perceived risk on the technology acceptance model (TAM): mobile banking in Yemen. 180-204 - Charbel Chedrawi, Souheir Osta:

ICT AND CSR in the Lebanese banking sector, towards a regain of stakeholders' trust: the case of Bank Audi. 205-219
Volume 12, Numbers 3/4, 2018
- Khe Foon Hew, Ying Tang

, Chung Kwan Lo
, Yanzhen Zhu:
Examining a WeChat-supported 5E-flipped classroom pedagogical approach. 224-242 - Kenneth Shiu-Pong Ng, Ivan Ka Wai Lai, Steven Kwan Keung Ng:

Using wine appreciation apps for students to study wines. 243-260 - Maximus Gorky Sembiring:

Technological, institutional and situational influences on student persistence. 261-274 - Xiaojing Weng, Haoran Xie

, Gary Ka Wai Wong
:
Guiding principles of visual-based programming for children's language learning. 275-292 - Kam Cheong Li

, Billy Tak-Ming Wong, Carmen Jiawen Ye:
Implementing learning analytics in higher education: the case of Asia. 293-308 - Amal Dabbous

, Abdallah Nassereddine:
The impact of ICT on financial inclusion: evidence from Arab countries. 309-331 - Li-Yueh Lee, Alfiyatul Qomariyah

:
Managing expatriate knowledge sharing process: the roles of source and recipient contexts. 332-346 - Ahasan Harun

, Gayle Prybutok, Victor R. Prybutok:
Exploring the service recovery landscape through the lens of a systemigram. 347-373

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