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Jasper Feine

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2020 – today

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2022
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Jasper Feine, Stefan Morana, Alexander Maedche:
Intrance: Designing an Interactive Enhancement System for the Development of QA Chatbots. Proc. ACM Hum. Comput. Interact. 6(CSCW2): 1-24 (2022)
2021
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Jasper Feine:
Designing interactive development systems for social conversational agents. Karlsruhe Institute of Technology, Germany, 2021, pp. 1-176
2020
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Jasper Feine, Martin Adam, Ivo Benke, Alexander Maedche, Alexander Benlian:
Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study. DESRIST 2020: 126-141
[c7]
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Jasper Feine, Stefan Morana, Alexander Maedche:
Designing Interactive Chatbot Development Systems. ICIS 2020
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Jasper Feine, Stefan Morana, Alexander Maedche:
A chatbot response generation system. MuC 2020: 333-341

2010 – 2019

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2019
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Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche:
A Taxonomy of Social Cues for Conversational Agents. Int. J. Hum. Comput. Stud. 132: 138-161 (2019)
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Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche:
Gender Bias in Chatbot Design. CONVERSATIONS 2019: 79-93
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Alexander Maedche, Shirley Gregor, Stefan Morana, Jasper Feine:
Conceptualization of the Problem Space in Design Science Research. DESRIST 2019: 18-31
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Jasper Feine, Stefan Morana, Alexander Maedche:
Leveraging Machine-Executable Descriptive Knowledge in Design Science Research - The Case of Designing Socially-Adaptive Chatbots. DESRIST 2019: 76-91
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Jasper Feine, Stefan Morana, Alexander Maedche:
Designing a Chatbot Social Cue Configuration System. ICIS 2019
[c1]
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Jasper Feine, Stefan Morana, Ulrich Gnewuch:
Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis. Wirtschaftsinformatik 2019: 1115-1129

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