"Zur Qualifizierung von Support-Mitarbeitern im kundenorientierten ..."

Ulrich Mohr (1996)

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type: Journal Article

metadata version: 2020-11-27

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Ulrich Mohr:
Zur Qualifizierung von Support-Mitarbeitern im kundenorientierten Support-Center. HMD Prax. Wirtsch. 189 (1996)

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